Blogs and Etsy…where Etsy is going wrong
Over on the MomDot forum recently, one of our members stated how she was reported to Etsy for spam when she approached an artisan she enjoyed and asked them for a feature on her blog, including a product giveaway. After some lengthy discussion, this very interesting thread bashing bloggers all to pieces came to light.
I was going to post a response there, but thought I would post here so it would open up my feelings on the subject if we happen to have any from Etsy stopping by. It appears that Etsy believes, at least 10 pages of posts worth, that blogs are only out for free products, they do all the work, and receive nothing in return. In fact, there were many strong feelings about how Etsy owners were frustrated at being asked by “no name” bloggers or bloggers under a Page Rank of “4″.
I kinda get a giggle out of it to tell you the truth…I mean, lets face it, if you’re on Etsy aren’t you kinda in that whole non mainstream world as well? Its not like Vera Wang set up shop there and we all want a wedding dress. Someone even stated that “if you’re not Oprah or In style magazine” you shouldn’t be asking. With that attitude Oprah will never even know who you are. You have to crawl before you can walk.
From a boutique perspective:
You may or may not know that I own a boutique online. I do not push it here but it has been established for 17 months, bringing me an alternative source of income and a creative outlet. I started it before I started blogging on a more serious basis, but I was not ignorant to online marketing in the slightest. When you start a business you have 2 choices…or maybe three. You can wait for the search engines to catch you and pray out of the 1 million people struggling online someone will find you and purchase. You can pay for ads via google and other online advertising resources without knowing what kind of results that will yield you (other then income out of your pocket) or you can donate products to blogs in exchange for advertising.
I prefer the latter and let me explain why. In the beginning I came across a few blogs that I personally enjoyed their reviews and asked them to review my product. I was flattered when they said yes. I ran a few giveaways and a few reviews. Not only did I notice my traffic increased, but my google ranking increased little by little. By already established blogging websites talking about me, I started gaining more momentum in Yahoo and Google, thereby being noticed more often, and all of a sudden my traffic REALLY started coming in. Even better, my sales were up and I was “somebody”. In under three months of my business being online, I was in 28 stores in the United States. In fact it there was so much interest that I backed off and stopped all dropshipping and retail accounts (with the exception of one relationship that I have with a company I love). I can say that my sales themselves didn’t come from the bloggers talking about me. Stores found me because of the search engines. The search engines found me because of the blogs links.
And yes, there will always be bloggers that take products and never respond back (been there), ask for too many products at once (been there), and my personal favorite, refuse to run a giveaway if they don’t have a review. I think all of those things give bloggers a bad name and are ultimately unsuccessful for the blog or the boutique owner.
But the majority of bloggers are NOT like that. Most provide quality pictures, reviews, testimonials and sometimes even more importantly, feedback from themselves and their visitors. I even found that blogs were a great way for me to boost my guest book reviews and offer places for my visitors to go get an independent review regarding my product (ie press link).
What Etsy sellers are not seeing is the massive potential to reach an audience that would never be exposed to their product and also provide themselves with ways to work on internally embedding their links into posts around the web, which will in turn give them authority in the search engine on their product.
If you type in “hair bow holder, hairbow holder, hair bow holders, and hairbow holders” on google, I will be on the front page of all four of those key words.
How did I get there?
Blogs.
Tips for Etsy and Small Business owners:
Giving up a product review to a blog owner is a strong investment: Unlike an ad, a blog post never “expires” and will never need a renewal fee. Your link will remain static inside that blog as long as the blog stays online. You create a true testimonial from an independent source. If you run a review on a review blog, their visitors come specifically to read product reviews, therefore you are likely to also find buyers.
Giving up a product for a contest is a strong investment: Blog owners can advertise the contest and freebie to bring in contest traffic. It also generates more excitement about your product when someone has a chance to possibly win it. In a contest, you can ask other bloggers to link to the product owners page or blog about the contest, bring in even more links without giving up product. You can make one strong blog work for you in literally 100 back-links.
Blogs can also provide you with:
- Instant exposure
- a competitive edge
- introduction as a major player in your product field by being noticed
- consumer feedback on your site or your product via their own visitors (which is invaluable).
I want to clear up a few misconceptions as well. One person said:
|
DreamsandJewelry says: | |
| One way to protect yourself is to look at their page rank..
http://www.prchecker.info/check_page_rank.php Blogs with a page rank of 4 and above get good traffic and have a good ranking..anything less than that is not worth your time until they improve their ranking.. |
Page ranks have nothing to do with traffic or comments. Page ranks are a very intricate formula that google has come up with to adjust pages on the search engines, and encompass a great deal many things, none of which can tell you how popular a blog may actually be. For example, John Chow is a major online blogger who has over 15,000 feedburner subscribers and over 5,000 twitter followers and only has a “3″. Getting on his site would be amazing for any business. (john, feel free to quote me) My Charming Kids has a page rank of 4, and in the 3 days we were listed on the front page of her site, saw an increase of 7,000 unique visitors to our page nearly overnight. The traffic we saw from her site, tripled our own personal daily traffic, although we share the same page rank.
We currently have a page rank of ‘4′ , Google readjusts page ranks every 3 months. We can not change a thing and be taken to a 2 in one second…Google also punishes bloggers who utilize paid advertisement posts and you can find a well qualified, well trafficked blog that has a lower page rank simple due to that alone. Second, its difficult for blogs to obtain a PR above 5. Perez Hilton has a ‘7′ and the most popular online mommy blogger Heather Dooce Armstrong has a ‘7′. So please make no mistake that a blog that has a page rank of ‘4′ may also be picking YOU.
Second, comments on a blog do not also always equal visitors. A blog is really like a book for many..or a newspaper. They stop by, read, and leave. I have articles that have sparked 50 comments and some sparking 1. But that wouldn’t tell you that almost 40,000 people have come to this blog this month at the time this article was written and we are just short of 100,000 page views so far.
I want to respond to this:
|
SycamoreMoonStudios says: | |
| I don’t see any national mega produced brands doing decent giveaways, and they have a big enough base to do so without feeling the pinch. When a major designer sends me some cool clothing (size medium, please), I will compensate them with a wool sculpture. Hear me, Versace? |
Big companies DO use bloggers every day…look up. I would guess that we have given away over $15,000 worth of products easily since July last year and worked with over 500 companies.
Smart companies use bloggers. They use them for consulting, social networking, branding, and finding out what the world thinks about their company. Motrin listened to bloggers in an outpouring recently. Walmart has a panel full of them. So does McDonalds and Disney. We host a blog panel for Dyson vacuums. From Leap Frog to Hoover, from Keurig to Adobe, smart companies sponsor bloggers. Smart companies put their product into the hands into the one source that people go to everyday to find out about a product…the Internet.
This is from today:


I also wanted to respond to this:
|
rtisan says: | |
| The giveaways I have seen are to boost readership of blogs, which therefore leads to more paid advertising on their blogs. It’s just shameful to take advantage of etsy sellers to make an income for yourself. | ||
| Posted at 1:30 pm, December 29 2008 EST – Report this post |
Yes, contests can bring in traffic, but it doesn’t really up my readership and its not that valuable. It only allows the companies I work with additional exposure and to hopefully reward someone who does happen to visit with an occasional prize.
I think its kinda sad that the viewpoint would be that bloggers are trying to “take advantage” of anyone with any business, when in fact, writing a review is something most bloggers invest quite a bit of time into.While blogging is a hobby for many, its a hobby they take very seriously and blogs that deal with companies, as a whole, tend to have a strong degree of professionalism and want to provide a service back to their visitors as well.
Check out our full review page. We have 6 reviewers on staff and they thoroughly test out a product, put in pictures, links, sometimes video, and its not just throw up a post to get free product. I cant speak for the other girls, but my reviews takes days to test and more than an hour to write effectively. If I am also giving a product away, I am investing another hour in advertising that contest and putting up contest rules. I am also giving up premium front page above the fold spots to someone….for “free”. And for the record, while we do take some paid ads, I do not view reviews or contests as a way to increase ad sales in the slightest, nor is that the goal of the blog. And make no mistake, not every review that hits my desk makes it to the blog. If its substandard, it doesn’t get used. I take my blog as seriously as you take your business.
More for small businesses:
- 1) Look at bloggers past reviews and find out how they test their products, how long, did they provide pictures or video. Just like a magazine article, find out what works with your company and go with someone with traffic likely to appeal to your product.
- 2) Ask your blogger for a copy of their Blogs or Vlogs for your own advertising… add video to newbaby.com or youtube
- 3) Def. ask for statistics on their blog, unique visitors and such. But don’t put too much stock in Page rank, technorati, or alexa ratings…most online ratings can be manipulated very easily and likewise, bloggers that are strong can be ranked lower when they are just as qualified. If a blogger has 100 visitors a day, that’s 2800 people that can view your product, not bad if you make something under $20
- 4) If you’re an unknown business, help an unknown blogger. Sometimes life is about give and take. You also have no idea if that blogger is connected socially to other sites. You cannot just judge by comments on a website. And on the flip side, many well known bloggers are not going to just take your product and test it for you or talk about it…they want you to prove your worth as well and work your way up to them. Their time is just as valuable and yes, they will let you know it. Has Oprah called you back yet? Right.
My take is that its time that Etsy and Ebay opened their eyes to social networking and realize the importance of having an online base. You can’t be successful if no one knows who you are. Bloggers are not scammers. Bloggers tend to be entrepreneurs as much as online business owners are and have the same dreams and same goals.
By working together, both sides have much to offer one another….presence and credibility.
~Trisha






100 Comments
very interesting. i know that bloggers can really have influence, especially with small businesses and etsy. personally, i have often chosen a particular etsy seller based on a blogger’s review or recommendation because just searching through the etsy sellers is hard and takes time. i’d much rather have a recommendation from a blogger i trust.
(currently looking for a great camera strap)
as a blogger, i just checked my page rank and was surprised to find i was a 4 because i am a nobody. so anyone using page rank as a guide would be very misguided.
@ Trisha-admin:
etsy is an online marketplace where all of their sellers are individual businesses; complete with their own product, policies, and opinions. to blanket cover this as “etsy’s” opinion is not a factual nor fair portrayal of etsy itself. these were the opinions of a few of the over 152,000 sellers on etsy.
that said, as a veteran businessperson and a seller on etsy, as well as to many b&m stores, my advice to bloggers is to provide all of the facts in the opening lettre. i get all sorts of requests, some very polite and businesslike, and others that make me feel like the person is trying to take advantage of me. and in all manner of these requests, some i have accepted, some i have politely turned down, some i have ignored (rare) and some i have reported as spam (very rare). i understand that you can get defensive of what you are doing, you are passionate about it, and you work hard at it. but many people do not know that. a poorly worded request may be misconstrued as just a solicitation for free stuff. free stuff that i work really hard making by hand. free stuff that i have to very carefully consider what i am getting in return for giving away. please don’t misunderstand, i am not against bloggers or blogs; i don’t think many people are, but a lot of people are leery of these requests. these misunderstandings can be cleared up with a little information.
1. let me know what you want, and what you are giving in return. is this a feature, a review, link-backs, a give-away etc. will you be using my photos or are you taking your own?
2. provide me with a clickable link to your blog (you would be surprised how many people do not do this), and a little explanation of why your blog is relevant to my product line.
3. provide me a little information about your readership, and some of the results it has gotten for past features. i am not always looking for a huge number of hits, a smaller number of hits that would go to a relevant target market is worthwhile too.
as a seller, i want to know all of these things upfront, so there doesn’t have to be a ton of back and forth. i respond best to people who present everything upfront, are polite, and don’t act like they are doing me a huge favour by taking my free stuff from me. just my 2c.
Trisha-admin wrote:
Yes, unfortunately, as pointed out, the way you addressed it puts all Etsy under the same umbrella. And your follow-up quote here continues that impression (and this is, apparently, the current opinion you still hold of Etsy and Etsy sellers): “Its very unfortunate to me that etsy is so resistant to social media and trends.”
You’re painting all Etsy sellers with the same brush and this is simply inaccurate. Everyone has different ways of advertising, marketing and handling their business. I’ve seen a few different Etsy sellers share their experiences on building their businesses, at least two of them going into very detailed info on how to use various social networking sites for promoting your art and business. I think your continued reiteration that Etsy as a whole is not interested in social media and trends is a very short-sighted perspective on your part.
And, again unfortunately, your opinion stated in such a manner will just continue to promote the same prejudice amongst your readers.
@ Eva B:
I agree that not every etsy owner feels the same way, just the same that every blogger does not feel the same. Yes, there are some bloggers who only want free stuff. Then there are others who do it to help spread the word.
I have worked with several etsy shops and have had great results. I have also had the negative of having a shop owner contact me to do a giveaway, and then not follow through. Many of us bloggers who do reviews have actually STOPPED contacting etsy sellers because most of us have had bad experiences working with them. (Not all- mind you! I have had some great experiences)
I have worked with many big name companies, including Hallmark and Dyson, and they did send me free product.
I think it’s a good idea for all etsy shops to do their homework about a blog before they agree to do a review or giveaway.
@ Eva B:
Thank you for your opinion. It was addressed the way it was because it was being addressed TO the forums that particular day during the discussion, as quoted above and then answered. Not all artisans/etsians feel this way the same as not all bloggers are bad or “stealing” products, as noted in those original forum threads.
Its very unfortunate to me that etsy is so resistant of social media and trends.
MomDot, as well as many active bloggers we know, rarely work with Artisans on a review level anymore, sticking with major businesses, after the negative discussions of bloggers that came out of etsy during this widely watched thread online.
Trisha
jenn wrote:
I can see this post is a few months old but it came up in the Etsy forums again and, after reading through the article I have to express a little concern at the rather broad-based opinion that all of Etsy subscribes to this anti-blogger/review mentality.
Let me start by saying that I do have a couple of shops on Etsy. I personally don’t have an issue with being asked for free samples (not to say that I will always give them out–see below for more info on my stand on this) and have no problems understanding the concept of giving away items for advertising purposes.
However, I find it rather disturbing that your article lumps all of Etsy into one group (”Etsy is going wrong,” “Etsy believes,” “Etsy owners were frustrated,” “Esty sellers are not seeing”), which leaves your readership with opinions like the one I’ve quoted above. Another blogger commented in the Etsy thread you linked above that she wouldn’t be buying her holiday presents from Etsy anymore but needed to find another place to buy handmade. And, even more of a concern, was the comment made by one blogger in that thread that they would be tempted to give a seller a bad review if that person refused to send them samples.
While there were quite a few comments in that thread stating that asking a seller you don’t know for something free sounded like a scam (and let’s face it, anyone who sells is not going to automatically respond to a request for freebies with a resounding “YES!”) there were quite a few comments on the positive side. People sharing their experiences of increased sales and/or traffic from sending free sample to bloggers or participating in giveaways.
More importantly, the stats I’ve seen about the Etsy forums put forums participation for sellers and buyers at less than 1/3rd of the full membership of Etsy. To state that Etsy is going wrong and all of it’s sellers believe that bloggers are trying to get something for nothing is a gross overstatement. Top it off with the fact that you can probably find a number of threads on Etsy where sellers encouraged other sellers to participate in a blog giveaway and/or blog review and you are doing quite an injustice to Etsy and Etsy sellers as a whole.
Your post here has some very informative and useful information for sellers (yes, I’m taking some notes), but everyone has the right to determine what is going to be the best method for advertising their products.
Personally, most of my products in both of my shops are one-of-a-kind items. Sending “samples” of these types of items is borderline irrelevant for me–other than proving the quality of my craftsmanship, each items is unique so getting a review on something like that seems a bit frivolous. On the other hand, given the right blog and the right reviewer, maybe there would be a benefit but it would take a lot of thought and correspondence for me to decide to do something like that.
Etsy has very particular rules on what they consider spam in their convo system. The rules are easily found on the Etsy site under their Terms of Use. It is every member’s right on Etsy to determine when they feel someone has crossed the line in their communications and they can, obviously report a member to admin for abuse (spam, harassment, etc.). Etsy admin will then determine whether the member has actually broken the rules or not. Either way, it seems simpler to assume that the seller finds your attention unwanted and move on. And it is every member’s responsibility to check the Terms of Use and abide by them, whether you agree with them or not.
I’m not trying to make excuses for anyone. I think everyone has a right to their opinions and you certainly have a right to respond to those opinions expressed on the Etsy forums but a very small segment of the Etsy seller population is represented in the forums, and I felt it was important that people understand that.
Marie wrote:
Traditional media and social media are not the same thing in the slightest and are incomparable. Traditional media outlets have regular salaries and follow rules that they are not allowed to keep products over $25 in value. Additionally, many companies traditional media work with actually pay for an editorial to be in the magazine.
Bloggers, however, work for “free” and often exchange products for their writing and their audience rather than cash.
And you are grossy incorrect on the large bloggers. In fact, the larger you are, the harder it will become to even get a mention. Large bloggers generally demand a regular editorial fee for writing up a product review and receive advertising dollars, rather than product.
A good blog campaign can bring a product to a niche market where its right in front of the main purchasers in the US-the women.
Its ok if someone doesn’t want to work with blogs, but they are also missing out on a huge subset of affordable advertising that works. Just ask Frigidaire who gave 40 bloggers last week, including our blog, kitchen appliances like a dishwasher, washer/dryer, refrigerator, and stove in exchange for 2 blogs on the products per month for two months total.
These companies are not blowing $100,000 in product expecting no return. They just know how to harness the power. It can work just as well, if not better, for a well educated momprenuer looking to get her product known.
Rather than doubting it, find an excellent review blogger and test it out. And the better the blogger, the pickier they are with their time.
Trisha
@ Claudia from Alex the Fey thriller series:
Yes…sure they send her stuff. They want the exposure. But the things they want…they buy! Or they return! Ask anyone who works for a magazine, or has been featured in one (or a famous blog). They will tell you the same thing.
I have been in the jewelry industry for over 20 years before I opened up an Etsy store a year ago. I have hundreds of wholesale accounts. I just started the whole “direct to retail” aspect of the business. Etsy is just the tiny tip of an iceberg that is my business, so I am coming from a different Point of view regarding giveaways for product reviews on blogs. The blogger product reviews that have come my way have all done so by first purchasing a product, or looking at my shop and using my photos, and then emailing me to let me know! I have been featured on web sites that never tell me as well, I just find it from my google alert. So I have never been approached for a sample for someone to review.
However, I am used to giving away product to the stores that buy my product, or loaning samples to the store buyers for review for 6 months at a time, then giving them the sample of each item they choose for their store or catalog. That is just normal business to me. I love the effect it has on my clients. They get such a thrill, and it is a win win situation.
However, I am not a small time operation. I sell over 11,000 units a year. SO I cant speak for the small business owner on Etsy that has 12 sales within 12 months.
I have never been asked for a free product to review. I imagine that if the blog was reasonably well trafficked, I would give away my best sellers. It sounds like a continuation of what I already do.
Take care!
@ Marie:Actually, people send Oprah stuff – lots of stuff – ex. 100s of books per day. She doesn’t pay for things they advertise or review. No one does – not even CNET
8 Trackbacks
[...] know we have discussed this before as bloggers, but recently someone was sharing this article in Fashion Incubator and I feel that its [...]
[...] have a review done, or sponsor a contest? Why should I advertise on Mom blogs? Here is a post written by Trisha over at MomDot. It mainly talks about Etsy stores, but it pertains to this very [...]
[...] If you own a business, it’s time. It’s time to embrace the social changes and realize the personal touch you can have with your consumer. Its time to realize that as consumers, we are far more educated and less easily fooled, it’s time to relish the fact that thousands of online communities can bring more reputation to your company viraly in a day, then an ad in a magazine can do for you in 6 months. [...]
[...] Blogs and Etsy [...]
[...] Ps is this the point I say “take that etsy?” [...]
[...] posts over there need to be made into a book because I love them all. One of my favorite posts is “Blogs and Etsy…. where Etsy is going wrong.” This post was great and really got me thinking. I really like the fact that I was able to look at [...]
[...] we all would be doing conventions via web cams instead of shaking hands in real life. I think our Etsy post this week showed us that not all companies appreciate the power and influence of the blogger and we [...]
[...] about Dooce as of January 26, 2009 Blogs and Etsy…where Etsy is going wrong – momdot.com 01/25/2009 Over on the MomDot forum recently, one of our members stated how she was [...]