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Our New Car, and the sales experience

I have been car shopping ALL weekend (which is why I haven’t updated that much this weekend). Its been pretty much horrible. I am not your average car buyer. I sold cars way back when and I come from a sales family. You cant sell a salesperson. Its just annoying. When I go to the car dealership, I usually know what I want, what I want to pay, and that’s about all I want to know. I expect some sales, but dont jerk me around. Give me a price, then let me go look it up and make sure your not screwing me. If your honest, Ill be back, right? Right.

So yesterday we go out at 10am. We don’t get him till after 9pm. We drive a Hyundai, Mazda6, Mercedes C320, VW Jetta, Honda Accord, Honda Civic, and about 5 Infiniti G35s.  We are up at a dealership last night, thats about an hour from our house, that had a bunch of cars I was interested in. But its at night and I really want to see a car in the daylight to see about dings, condition, etc. and we tell the sales guy we would be back today. He doesn’t work today, but we promise him if we do buy, we will call him. He lives about an hour away from his job, so we are not going to waste his Sunday coming out when we were still unsure.

Now, we go back out to the dealership. We just want to testdrive a car we didnt test drive last night. We get a salesguy, we tell him upfront that we have a salesperson but we told him not to come out just for us to testdrive a car. The new salesguy is irritated. “Oh, you have a salesperson? Lets get him”. No, he doesn’t live around here, we told him to NOT come in over for this (he is an old guy, we didnt want to keep him from church or whatever, and he lives an hour away), we just want to DRIVE the car. I am not making someone come over here to DRIVE this car. The new salesguy continues on… “We work on commission” Me: I understand that, but we just want to TESTDRIVE the car. If you don’t want to let us test drive this car, get someone that will. The guy again” I’m just trying to explain that we work on commission and……” Me, cutting him off: Your paycheck is NOT my concern. I want to DRIVE this car. He starts up again. Its like back and forth for about 30 seconds. Me: I don’t want this car anymore. Lets go back.

He then gets out of the car and lets me drive. I like the car. But not more then I like the exact same car next door, in a different color. Now it comes down to two dealerships next door to eachother, same car, equivilent miles, who has the better deal is going to get us really. So my DH goes to one dealership and I go to the other to see the numbers. They make him wait FORTY FIVE MINUTES before bringing him the numbers on the car. They have our car keys from the trade, so he cant even leave.

I had seen the numbers at the other dealership and had eaten an icecream before I walked back to find out nothing had been done at all yet. SO i walked in to the office and said ” Can I have my car keys?” very pointedly.  They give me the car keys, then they get the hint and come out. In the mean time, we had walked outside, found a preying mantis and had taken him over to the bushes. LOL. We were seriously bored. We go inside and they show us the numbers. Do you know they jacked up the price an entire GRAND from last night on the same car and what was on their website, so they could look like they were giving us a “deal”.

We called them out on it. They change it down, but wouldnt give us what we wanted. So my DH says “Can you do X or should we just leave?” and the guy said that he couldn’t, so I stood up and said ok, thanks, bye…and the guy was like, wait a minute, cant we have a conversation? I said, my husband just asked you if you can do that and you said no, so I am leaving. I picked up my keys, took my trade next door, and started working that deal.

In the mean time, the guy comes down to the number we wanted, but I was gone already. My Dh comes over and this new dealership is working out the deal. We hit them with what we wanted, they gave it to us, we bought it. While we are there working out our numbers, the dealership from before calls us THREE TIMES on my husbands work cell. They called once to tell us they could beat the deal we were working, then they called again and we ignored the call, so they called on a DIFFERENT number to trick us into answering, and tell us that they now NEED the car we are trading in.

It was sales tactic, after dirty tactic. I was so pissed. Even my DH was getting mad, and he is the most patient person in the world.

Anyway, this is the car we ended up with, and i love it. We have had our Mazda 626 since Dec 2000 and my wonderful DH has faithfully driven it so we did not have to have two car payments. But now he does so much traveling, I was constantly worried about a car with 97K miles on that is 10 years old.

Isn’t it weird how you feel guilty about trading in a car though? I felt guilty about leaving my old reliable car for a new one, but here we go………..introducing, the new family car:

Comments

  1. I hate shopping for cars. There’s only one dealership where we’ve had a positive experience ever. So that’s where we are going to buy are next one.

    I’m glad you have a background in auto sales. I use to sell furniture, so I feel the same way when someone is trying to sell me a $2500 mattress set over the $800 I picked out. ;P

  2. Very nice!!!

  3. hipmom3 says:

    nice wheels!
    good for you for standing your ground!

  4. Tena says:

    Congratulations on your new ride, have fun with it!1 Zoom….zoom!

  5. Judy says:

    Niiiiiiice ride! Looks great!

  6. Belinda A. says:

    What a story! I HATE going in to a car dealership, I wish they didn’t always have to do their best to screw you over. We bought my car just a couple of years back and my husband(who is not patient), lost it with the sales guy several times. I was dying . . . Seriously, if they didn’t trot out the cliched tricks so much, they might have more credibility. Good for you for getting a good deal – you earned it:)

  7. savvysuzie says:

    Nice ride! I spent 10 years in sales and I LOVE going into car dealerships alone, they think they can totally run me up the flagpole and then get all confused when I start throwing their pitches back at them :) You really played it nicely too! I once had a salesperson argue with me about the price of a used car claiming that it had a clean accident report, until I walked him around the car and showed HIM where the repairs had been done. You could actually see where the guy had leaned in the soft clear coat.

  8. Angie says:

    Very pretty car! We are debating on whether I’ll trade in my 1998 Chevy Cavalier Rally Sport for a new or used or if we’ll put money into the car to get some stuff on it fixed up. I hate to have a 2nd car payment again (hubby’s Jeep is crazy expensive LOL) but I’m not sure this car will last much longer even with some work. Decisions, decisions.

  9. susan says:

    Very nice looking car. Enjoy!!

  10. stacey moore says:

    nice ride! love it!

  11. Susan says:

    Nice. We are car shopping as well and I have my eyes set on the Volvo XC70 wagon. I am waiting a bit, no car payments at the moment and it is nice!

  12. Vicki says:

    We were car shopping yesterday too. We have a 95 Jetta that needs to go. We’ve been looking at Jettas, Passats, altimas and BMWs (used of course). We hope to make a decision soon, when they’re trying to empty their lot for end of the quarter numbers. Congrats on the new car!

  13. kritta22 says:

    wow you are one hot mama! I hate it wehn they try and mess with you like that. Both times we have bought from this one dealership, we ask for this old retired military guy that our friend told us about. He is straightforward. We walked in and said we wanted a truck for 25,000 and we are gonna trade this in with it. He got us the best truck our dollars could reach and then some. We recommend him to everyone.
    Nice car BTW!

  14. Staci A says:

    Love the new car! I felt guilty trading mine in too, it’s sad to see them go. I’m glad you were able to get what you wanted, it’s almost funny to hear how fast deals can change when you go to leave. Yet still, completely annoying.

  15. Trish says:

    At least it is all done with and you have a new car, right?

  16. Alicia:admin says:

    nice!

  17. Tina says:

    Very nice. I feel bad too when I trade in a car, funny isn’t it?

  18. Trisha-admin says:

    yeah, we got this car for 19,500, so it was pretty affordable!

  19. Nice car! Congrats!

    How about posting a help list for us non-sales experience car buyers. My hubby and I have to buy a larger vehicle and trade in mine in the next month or so. :-(

  20. Kelly says:

    Very nice! I love Infiniti! Congrats!

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